Straight answers.

You own your hardware; we own the management layer. We design, configure, monitor, and support your network and camera systems for one flat monthly fee per site — no big capital outlay, no lock-in.

A flat monthly fee per site based on site size, plus hardware (purchased through us) and any project or on-site work quoted separately. You always know your recurring number.

24/7 remote monitoring, remote support during business hours, a monthly firmware/security patch window, a monthly health report, quarterly business reviews, and controller/cloud hosting. On-site dispatches and project work are billed separately.

Yes — installs and on-site work are delivered by our vetted field partners under our management, so you get one accountable point of contact. We own the remote configuration, monitoring, and the relationship.

Based in DeLand, Florida, serving clients across the U.S., with active expansion into Canada (Alberta) and the Bahamas for remote-first monitoring.

Clean exit, every time. With 30 days’ written notice we hand over all admin credentials and unbind your site from our dashboard. You keep your hardware — no repossession, no disputes.

Yes. We now source and manage business phones (UCaaS), high-speed and backup internet, SD-WAN, contact center, and a 24/7 AI receptionist — see our Connectivity & Phones page.

By priority: critical outages (network down / total camera failure) within 2 hours, urgent partial issues within 4 hours, and standard requests within one business day.